Shipping policy
Domestic Shipping
All our orders are packed in our Edinburgh unit to a high standard. The items are processed within 48hrs and then shipped to you via Royal Mail delivery which can take around 48hrs. Please note this delivery is untracked and you should contact Royal Mail directly if you do not receive your box within this time.
To guarantee delivery, we recommend your parcel to be sent to an address where there will be someone to receive it between 9am-5pm.
International Shipping
We offer worldwide shipping. Please see our shipping options in the cart during checkout for further details on pricing.
All our orders are packed in our Edinburgh unit to a high standard. The items are processed within 48hrs and then shipped to you via Royal Mail delivery which can take the following estimated times:
Europe: 3-5 working days
Worldwide: 6-7 working days
Australia: 6-7 working days
Please note this delivery is untracked and you should contact Royal Mail directly if you do not receive your box within this time. We do not accept responsibility for delays in delivery due to unforeseen circumstances eg; strikes, health crisis, weather, flight delays etc.
We will not be responsible for any other losses, costs, damages or charges that you may suffer if we delay in supplying or can not supply our products.
We can not accept responsibility for delays in delivery due to customs activities in respective countries, neither we nor the delivery company have control of this. Please note each country has different customs clearance levels. Although most countries accept all imports some items may be refused entry to a specific country.
Every effort will be made to have your products delivered as quickly and as safely as possible but specific delivery times or dates cannot be guaranteed and may take longer.